Forum Problems - Database & chat board usernames

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Database & chat board usernames

Printed From: Top 40 Music on CD
Category: Top 40 Music On Compact Disc
Forum Name: Forum Problems
Forum Description: Please report any forum problems here
URL: https://top40musiconcd.com/forum/forum_posts.asp?TID=10234
Printed Date: 09 May 2025 at 5:31pm
Software Version: Web Wiz Forums 12.07 - https://www.webwizforums.com

Topic: Database & chat board usernames

Posted By: aaronk
Subject: Database & chat board usernames
Date Posted: 09 May 2025 at 7:00am

If you ever have trouble logging in, please note the following:

1) Your user ID for the chat board is the same as it has always been, which is your screen name.

2) Your user ID for the searchable database is the email address that is entered in your account. What does this mean? If you’re a longtime subscriber and changed email addresses at some point over the years but never told Pat that your email changed, I might have an outdated email address on file. Even if you changed it in your PayPal account and renewed your subscription, that does not mean your Top 40 account info was updated.

Updating your info when you resubscribe is a manual process, so if I didn’t notice your PayPal email is different from what I have on file, there might be a mismatch. It’s easy for me to update your login email address; I just need to know that you’d like it updated. This has been the #1 reason for login problems.

Also, if you were assigned a password that you would like to change, you can easily do so by using the password reset link when you are logged in.

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Aaron Kannowski
http://www.uptownsound.com" rel="nofollow - Uptown Sound
http://www.919thepeak.com" rel="nofollow - 91.9 The Peak - Classic Hip Hop