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edtop40
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Posted: 29 May 2019 at 4:18pm | IP Logged Quote edtop40

i recently got a samsung phone and i'm trying to transfer
pictures from the phone to the computer and there is no
help anywhere on the internet that applies to getting this
done....every site i go to doesn't jibe with my phone or
computer.....if they say do step one....the step one
doesn't exist in either my computer or phone....the people
who write these product manuals all should be
shot!!....anyone have any insight?

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eriejwg
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Posted: 29 May 2019 at 10:21pm | IP Logged Quote eriejwg

Ed,

My office laptop has a micro USB input and the charger
for my Galaxy S9 has a micro USB to micro USB cable to
allow me (in Windows Explorer) to drag photos from the
phone to my laptop.

If you're laptop doesn't have a micro USB input, this
cable may help.

https://www.amazon.com/6in-Micro-USB-Cable-6-
inches/dp/B003YKX6WM



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John Gallagher
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Erie, PA
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MMathews
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Posted: 30 May 2019 at 3:35pm | IP Logged Quote MMathews

Ed,
My boss's Samsung phone comes with a USB charger cable
that has a standard USB plug at one end and the micro-usb
end that plugs into the phone.
When he plugs the standard end into the PC it
automatically asks him if he wants to transfer the photos
onto his PC. The phone also shows up as a "drive" in the
windows explorer and he can access the photo folder on
the phone that way. All Android phones should have this
same option.

Have you tried looking in explorer to see if the phone
shows up there? I'd recommend have your explorer opened
and watch the drive letters as you plug it in because its
drive letter may not identify itself as the phone.
MM
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edtop40
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Posted: 30 May 2019 at 4:08pm | IP Logged Quote edtop40

nope....when i plug the phone in the usb port of my
computer, it clicks and starts charging but does not
reflect anywhere as a device in windows explorer.......i
have my external drive and my flashdrive in other usb ports
and they show....but the phone does not.....very
frustrating....

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edtop40
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edtop40
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Posted: 30 May 2019 at 4:10pm | IP Logged Quote edtop40

when i plug in my sony digital camera, it reflects and asks
me if i want to download any new pictures, but the phone
does not register...

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eriejwg
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Posted: 30 May 2019 at 6:45pm | IP Logged Quote eriejwg

Ed, you may need to swipe down on your phone to make sure
it allows you to transfer the photos. Give it a second and
your phone should show up in Windows Explorer. Usually
something like Galaxy9. Click on the Galaxy9 icon in
Explorer to expand the folder. Look for a DCIM folder and
then inside that should be a camera folder you open. Your
pictures should be inside the camera folder.

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Hykker
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Posted: 03 June 2019 at 3:16pm | IP Logged Quote Hykker

Just a thought, but maybe the cable you have only has the
DC voltage pins wired, and could only be used for charging,
not data transfer. I had one like that with an mp3 player
maybe 10 years ago. Dunno why it was made that way.

Try another USB cable and see if that works

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